Integration Services for US Retailer
The Client
Headquartered in the US, our client is a retailer with operations across North America. It operates through 155 retail locations in 15 states.
As part of a major modernization program to grow the share of its e-commerce sales, the company’s strategy was to drive its Prequalify and LTO business (Limited-Time Offers).
As part of a major modernization program to grow the share of its e-commerce sales, the company’s strategy was to drive its Prequalify and LTO business (Limited-Time Offers).

Business Challenges
Next-Gen Digital Transformation
The client aimed to reduce reliance on AS400 by rapidly digitalizing with a high-quality, next-gen e-commerce platform.
BigCommerce™ for Scalable Growth
By selecting BigCommerce™, they sought quick wins from their significant investment in a secure, scalable, and flexible enterprise backbone.
Customer-First Digital Experience
The new infrastructure focused on delivering a fast, customer-centric experience while shifting logistics to a third party.
Recode’s Solution
The Recode team went into mission mode to deliver this enterprise transformation project as a 100% Agile execution, targeting business impact right from the get-go.
A greenfield implementation, we designed it to serve all BigCommerce functions cloud-first.
All key e-commerce functionality rolled out included:
- My Cart and My Checkout
- My Credit
- My Account and PDP (Product Detail Page)
- Search, Navigation, Home, and Category
- My Inventory and My Order
- My Personalization
- My Supply Chain and My Showroom
- Site Marketing, Email, and SMS
- CDP (Customer Data Platform) Integration
Since this was an enterprise-wide modernization, we ensured that many “moving parts” were integrated to deliver a finely-tuned, high-performance business engine for this client:
- UX managed through Stencil Framework
- MuleSoft as the API management solution for key services, like Services Catalog, Pub-Sub Messaging, Secrets Management, and others
- Enterprise integration using Mule
- Native integration for Marketplace Apps
- A Marketing API to launch Responsys and Vibes that hosts/sends all emails for the business and integrates to both BigCommerce and Magento
- We custom re-engineered certain key modules, such as the Product Catalog, Credit Services, CDP, Inventory to craft specific functionalities for the client
- End-to-end automated testing built and leveraged for functional, performance, and load testing
As IT partner to this client in its big bang modernization gameplan, we successfully delivered a scalable and responsive next gen architecture.
Business Outcomes

Our client leapfrogged its present clunky legacy environment to quickly gain a reliable, modern “screaming-fast” infrastructure that supports its business strategy. Our quick, 100% Agile, big bang integration was rolled out without major disruption well within the client’s target timelines.
Indeed, our modernization of the legacy architecture has introduced other multidimensional IT benefits:
Our client is all set to leverage its spanking-new, omni-channel SaaS platform to power its e-commerce business for 70% YOY growth.

Services
Powering Industry 4.0 with Digital Transformation
Recode Solutions accelerates digital transformation with Industry 4.0 technology, optimizing operations, enhancing efficiency, and driving business growth.


GEN AI
Tapping into the boundless potential of advanced generative technologies to revolutionize innovation.


AI-Led Automation
Our automation implementation dramatically reduced contact centre errors to save $650,000 in costs for our retailer client.


Data & Analytics
End-to-end data architecture, ingestion and implementation empower customers with a single go-to platform underpinning their aggressive growth strategy.


Integration Services
Our cost-effective, 360-degree solution involves strategy, architecture, and hybrid implementation. Unlocks 15% additional customer acquisitions by enabling vendor seamlessness.


Digital Commerce Solutions
Recode is the client’s IT partner, driving its future state target of 70% YOY growth with secure, scalable, and screaming-fast modernization.

# 1 Software-First approach
Recode Solutions As Your It Partner
