
Trent, The Translator
Trent is an intelligent digital assistant designed to break language barriers and transform communication workflows. Powered by advanced speech-to-text and AI technology, Trent listens, understands, and instantly summarizes calls across multiple languages with flawless accuracy. Acting like a real-time translator and smart assistant, Trent not only enhances global collaboration but also frees up valuable agent time by automating note-taking and language processing.
Contextual Analysis
Understands tone, intent, and domain-specific terms to deliver smarter and more accurate translations.
Language Support
Supports a wide range of global languages to enable smooth, multilingual communication across regions.
Realtime Speech-Text
Instantly transcribes spoken conversations into searchable, structured, and actionable text data.
Call Summarization
Generates instant conversation summaries for agent handovers, CRM updates, and compliance tracking.
Sentiment Analysis
Identifies emotional tone and user sentiment to surface churn risks or coaching opportunities.
System Integration
Seamlessly connects with IVR and ticketing platforms to automate routing, ticket updates, and workflows.