Today, businesses across sectors are in a race to embed AI effectively in their products and services. What kicked off this race is undoubtedly the massive popularity gained by ChatGPT when it emerged a few months ago. Or more specifically, we should say the underlying AI tech that made ChatGPT a reality – Generative AI....

For a couple of decades now, businesses in all sectors have continuously directed a major share of their IT investments towards automation. And the focus is only growing with the coming of the new age of AI! Gartner estimates that the total market for software that enables hyper-automation in enterprises will reach a staggering worth...

According to a recent Salesforce survey of over 500 senior IT leaders, a whopping 67% plan to prioritize generative AI within the next 18 months, with a third (33%) even citing it as their top priority. The promise of next-generation, AI-powered automation is undeniable. From streamlined workflows to data-driven decision-making, it's a revolution waiting to...

Enterprises are constantly looking for ways to develop greater responsiveness towards disruption and volatility. In focus are supply chain challenges, economic uncertainty, and rapidly changing consumer needs. The responsiveness and agility of an organization to external forces are being seen as key differentiators between companies that survive and those that thrive. Automation technology has emerged...

Artificial Intelligence (AI) has successfully moved from conceptual initiatives in the boardroom to implementations in actual customer-facing and employee-performance solutions. Today, services ranging from eCommerce to movie streaming are undergoing a transformative change in their customer experience landscape using AI. Worker productivity and employee experience are also being augmented by leveraging AI. Gartner estimates that...

Businesses, in their quest to remain competitive and satisfy rapidly evolving customer demands, are prioritizing their applications. On the agenda is “application modernization”. So, what does that mean? In this article, we aim to delve into the options offered on the application modernization menu; while looking at their associated benefits and challenges. This article should...