We will help organizations realize this dream in phases and we will look at quicker time to market, ease of implementation and benefits to prioritize various use cases.Targeting low hanging use cases will prove the strategy and improve adoption With our product agnostic approach.We will first look at leveraging an organization’s current investment in tools like ITSM tool.

If there are gaps between what needs to be done and what can be done with the current toolset, we will do a thorough cost-benefit analysis as well as help you with the right tool selection.

IT Automation

Automation – The Next Frontier for IT. Managing growth and taking cost out at the same time is a requirement for digital business, but it’s not easy for IT infrastructure and operations (I&O) leaders to achieve. Automation is the answer.

The benefits are compelling – automation improves accountability, efficiency and predictability, while reducing cost, variability and risk. So why aren’t more organizations further down the automation path?

Given the continued growth of automation technologies, many organizations don’t know what they already have.Most IT organizations have a plethora of automation technologies deployed.Gartner predicts that by 2017, 75 percent of enterprises will have more than four diverse automation technologies within their IT management portfolios, up from less than 20 percent in 2014. Without leadership and coordination, adoption of automation tools will continue to proliferate throughout the IT organization, including tools with overlapping functions.

You should take an inventory of all IT processes and business processes that are centralized (shared services) and analyze them critically to figure out the scope for automation. For instance, repeatable activities, manual checking of different systems or applications for verification of data, reconciliation of data, etc. are candidates for automation.

Firstly, you should look at leveraging the investments that you have already made in your tools like ITSM tools and explore how much of the automation use cases can be automated with existing tools. If there are gaps, then you should be a cost-benefit analysis before deciding to buy a new tool.